Essential, Urgent & Emergency Eye Appointments

We are taking calls and booking face-to-face appointments for urgent and essential eye-care only. All routine eye examinations and contact lens checks have been suspended for the foreseeable future at EYETECH. As a result of unprecedented demand within the NHS, the hospital eye service are unable to see urgent cases or routine follow-ups. Only emergencies where there is a risk to life or life changing sight loss will be seen.

As a practice established for over 25 years with deep roots in the local community, we’re ready to serve you and look after your eyes. We’re here to help you.

Dr. Trusit Dave, PhD, BSc(Hons), MCOptom, FAAO.
Principal & Director

How We Can Help

We are ideally placed to offer consultations in the event you are in need of essential or urgent appointments. Please call our practice, our lines are fully operational from Monday to Saturday from 9.00AM until 5.30PM. More information about Essential, Urgent and Emergency appointments is provided below. We are following guidelines from various professional bodies and NHS England.

Essential

Essential eye care is available if:

you have broken or lost your glasses and need replacement. In general, an eye examination is not necessary, please book an appointment with our dispensing opticians and they will assist with choosing new glasses and order them for you
you have a problems with your contact lenses
you are deemed to require an eye examination because a delay may be detrimental to your sight

Please call 02476 444566 (Ansty Road Practice) or 02476 233993 (Kenpas Highway Practice).

Urgent

Urgent appointments require clinical examination or treatment as a result of red eye, contact lens discomfort, foreign body removal, a sudden change in vision, lumps & bumps on the eyelids and symptoms of flashing lights and floaters.

Please call 02476 444566 (Ansty Road Practice) or 02476 233993 (Kenpas Highway Practice) and we will schedule a video consultation with Dr Dave. Following the consultation, we will either provide advice and treatment or book you in for a face-to-face examination.

As long as you have a Coventry or Rugby GP the video consultation and face-to-face appointments are free for everyone as they are covered by the NHS MECS Scheme.

Emergencies

An eye emergency is defined as where there is a risk of life-changing sight loss. Management is provided only at the eye hospital. If you have an eye emergency please go to eye casualty.

If you are unsure, we can offer an Urgent appointment – see Urgent Appointment tab. If after the consultation we determine you have an ophthalmic emergency, we will refer you straight away to eye casualty and inform the eye department staff about the results of your consultation.

Face-to-Face Consultations

Face-to-face consultations will be restricted to limit the spread of Coronavirus. That is why we have introduced a secure, easy-to-use video consultation tool. Video consultations are provided free for anyone with a Coventry & Rugby GP if you have symptoms that require urgent consultation. If you do not have a Coventry or Rugby GP or if you do not have symptoms then please call the practice and we will help you.

We have implemented best practice recommendations for infection control and have equiped staff and clinicians with appropriate protection equipment. Our staff are familiar with hyiene requirements such as proper, regular hand washing (we all use disposable gloves and alcohol hand gel), regular cleaning of surfaces, door handles and equipment.

Do not book an appointment if you have symptoms of coronavirus, if we suspect you have coronavirus you will immediately be asked to leave. If you have symptoms please click here, otherwise call NHS 111.

ANSTY ROAD PRACTICE

02476 444566

KENPAS HIGHWAY PRACTICE

02476 233933

Call us
Call us at one of our practices. Our lines are open 9am-5.30pm Monday through to Friday. Our practices will open for Essential and Urgent appointments only. Only patients who have appointments will be allowed to enter. Ansty Road 02476 444566, Kenpas Highway 02476 233993.
Video Consultation
If our team feels you need an appointment we will schedule a telephone or video call with Dr. Dave. If a face-to-face appointment is required then we will book this for you. In most instances, video calls will allow diagnosis and we will be able to advise on treatment/medications.
Face-to-Face Appointment
Face-to-face appointments are required if we cannot diagnose your problem over a video consultation. Face-to-face appointments are limited to avoid the spread of coronavirus which is the most pressing challenge our nation faces at the moment. If you have symptoms of coronavirus you must tell us in advance and should not attend.

In Need of New Glasses

If you have broken or lost your glasses, please call us and we can arrange an appointment at the practice. Normally, we do not require an appointment to choose glasses, however, to ensure safety of patients and staff we need to have control of how many people enter the building.

Ordering Contact Lenses

If you want to order a new supply of lenses, please call the practice. You may also order contact lenses through our website – even if you’ve never been to us before.

There is no increased risk of contracting coronavirus with contact lens wear. Contact lenses are very safe, however, we recommend that you avoid contact lens wear whilst there is a limited service for managing contact lens related problems during the coronavirus pandemic.

Need to Collect Glasses or Contact Lenses?

If you need to collect glasses please call the practice to arrange a collection appointment. If you are due to collect contact lenses, we will post these to you. Any outstanding balance can be paid over the phone.